Face for Business

Face for business have been a fantastic support for my small business, answering the phone and providing great customer service. As a business that prides itself on good communication and creating value for my customers it's really important to me that each call gets answered, as a dog groomer I'm often hands on with a dog and unable to get to the phone. Face for business have been a company I can rely on, I've found them easy to deal with and very professional, I'd highly recommend them

We’ve been using Face For Business for our call answering and I honestly couldn’t recommend them more highly. The initial setup was seamless, and their support throughout was excellent. What really sets them apart is the quality of service. Every call is handled so professionally that I don’t need to use the dedicated portal to listen back, though it's reassuring to have that option. If we ever want to tweak how calls are handled, changes are made immediately with no fuss at all. Our account manager, Kerry Preston, has been fantastic. She’s incredibly friendly, always available straight away, and genuinely feels like an extension of our team. They act as a professional reception, directing calls to the right team member, taking clear and accurate messages, and even handling queries where needed. Names, numbers, and addresses are always spot on. Face For Business have made a real difference to how smoothly our office runs, and I wouldn’t hesitate to recommend them to any business looking for reliable, professional call handling.