Browse Marketing Agencies
Digital Silk

Digital Silk

Review
β˜…8.1/10
πŸ‡ΊπŸ‡Έ New York, New York, United StatesΒ·50 - 249 employeesΒ·Est. 2015Β·Reviewed Aug 2026

New York and Miami full-service shop for custom web, ecommerce, SEO, and branding

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Best For
Mid-market brands that want custom web, ecommerce, and digital marketing from a US full-service shop
Hourly Rate
$100-149/hr
In line with the $125/hr median for marketing agencies in United States
Min. Project
$10,000+
Industries
Information Technology, E-commerce, Consumer Products
Digital Silk

Clients

Puma EnergyXeroxSonyHPNYUP&GG2 EsportsNFL

About Digital Silk

Digital Silk is a US digital agency founded in 2015 that designs custom websites, ecommerce experiences, and brand systems, then runs SEO and paid campaigns after launch. The official site calls Miami headquarters, with operations in New York City, Chicago, Los Angeles, San Diego, and the UK and Europe; Clutch instead lists 18 West 18th Street, New York as HQ plus a Miami office. Public featured work includes Northwestern Medill, Puma Energy, Bang & Olufsen, RE/MAX Costa Rica, and Ventura Foods, with additional named clients such as Xerox and IBM. Midmarket is the core buyer, not a two-person boutique. Clutch shows a 4.9 rating across 51 reviews.

Who Digital Silk Is Best For

Digital Silk is best for mid-market companies that want strategy, custom websites, ecommerce, and marketing under one roof. They fit buyers who can work with a 50-249 person team at $100-149/hr and a $10,000+ Clutch floor, with operations the site lists in Miami, New York, Chicago, Los Angeles, San Diego, and the UK. Not a fit if you need a boutique 2-9 studio or a sub-$5,000 project.

Why Choose Digital Silk

4.9 Clutch rating across 51 reviews
Custom web, ecommerce, branding, SEO, and paid media handled in-house rather than a single channel
Public site work including Northwestern Medill, Puma Energy, Bang & Olufsen, and RE/MAX Costa Rica
US footprint the site lists as Miami headquarters plus New York, Chicago, Los Angeles, and San Diego

Things to Consider

Headquarters messaging disagrees: Clutch lists New York HQ, the site lists Miami HQ
$100-149/hr and a $10,000+ floor sit above budget SMB website pricing
Broad full-service menu may be less deep than an SEO-only or brand-only specialist
51 Clutch reviews is a thinner public sample than several higher-volume shops

Digital Silk Services

Web DesignE-Commerce DevelopmentSearch Engine OptimizationWeb DevelopmentBrandingPay Per ClickMobile App Development

Selected Work

Northwestern Medill

Northwestern Medill

Northwestern Medill

Digital Silk built one website that serves five Medill audiences. The official case study says the prior site converted at 0.60% with a 61.98% bounce rate (86.32% on paid traffic) and desktop load times of 3.4 seconds; the agency delivered 10 landing page designs, five audience journeys, and a stat-driven homepage.

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G2 Esports

G2 Esports

G2 Esports

Digital Silk rebuilt G2 Esports' site into a modular ecommerce and content ecosystem after the shop and fan content lived on one site that converted at 0.65%, with cart abandonment as high as 70.58% and a 6.23-second average load time. The official case study says the redesign separated shop and fan hub with wishlist, filtering, and a template-driven CMS.

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Puma Energy: 63% More Engagement

Puma Energy: 63% More Engagement

Puma Energy

The official Digital Silk case study reports Puma Energy website engagement rose 63% after a modern redesign with customized user journeys and SEO-focused content, addressing inconsistent branding, no tailored B2B/B2C journeys, poor mobile optimization, and weak SEO.

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Reviews from Google

β˜…4.8/5 (53)
β˜… 5/5Β· a month ago

As the IT Manager overseeing this project, I've worked closely with the Digital Silk team throughout the redesign of our company website, and I honestly couldn't be happier with how it's gone. From day one they've been easy to work with, responsive, and genuinely invested in getting the best outcome for us. They took the time to understand our business, listened to our feedback, and weren't afraid to challenge our thinking when they believed there was a better approach. That collaboration has made a real difference to the end result. The communication has been excellent, the project has stayed well organised, and the quality of the design and user experience has exceeded our expectations. What has impressed me most is that the team genuinely cares about the success of the project, not just ticking off milestones. A big thank you to everyone we've worked with. It's been a great partnership and I'd have no hesitation recommending Digital Silk to any business looking for a web design agency that combines creativity, professionalism and a genuine commitment to its clients.

β˜… 5/5Β· a month ago

We've had an outstanding experience working with Digital Silk on our website project. From the very beginning, their team took the time to understand our vision and consistently brought creative ideas and solutions that helped us achieve a design that perfectly reflects our brand and business goals. One of the things we appreciated most was their ability to truly understand what we were trying to accomplish, even when it was difficult to put into words. They transformed our ideas into a professional, visually appealing, and highly functional website that exceeded our expectations. Throughout the entire process, the Digital Silk team was responsive, reliable, and easy to communicate with. Whenever we had questions, updates, or requests, they were readily available and quick to respond. Their professionalism, friendliness, and exceptional customer service made the experience enjoyable from start to finish. If you're looking for a web design partner that is creative, attentive, easy to work with, and committed to delivering high-quality results, I highly recommend Digital Silk. Their expertise and dedication made all the difference.

Reviews sourced from Google

See all 53 reviews on Google

Photos

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