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Heur

Heur

Review
★8.4/10
🇬🇧 London, United Kingdom·10 - 49 employees·Reviewed Jul 2026

London e-commerce strategy and CRM consultancy delivering digital strategy, UX improvement, and marketing performance for DTC and e-commerce brands across the UK.

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Best For
DTC and e-commerce brands seeking expert strategic e-commerce consultancy for digital strategy, UX, and CRM from a London specialist with proven results
Hourly Rate
Undisclosed
Min. Project
$5,000+
Industries
E-Commerce, Consumer Goods, Retail
Heur

Clients

IllumicrateKnoopsBuster + PunchRick SteinVeronica de PianteH&M

About Heur

Heur is a London-based strategic e-commerce consultancy specialising in digital strategy, user experience enhancement, CRM consulting, e-commerce marketing, and marketing performance optimisation for direct-to-consumer and e-commerce brands. Their 10-49 person team delivers expert-level e-commerce consulting with 100% positive feedback across eleven reviews praising their strategic depth, quality of execution, and measurable improvements to digital performance. With a reputation as trusted e-commerce advisors, they serve as a high-value strategic partner for UK brands wanting expert guidance on scaling their online channels.

Who Heur Is Best For

Heur suits e-commerce brands that need strategic consultancy rather than execution-only services, with expertise spanning digital strategy, user experience, and CRM that drives measurable revenue growth. Their consultancy model is particularly valuable for DTC brands wanting senior strategic input to unlock the next stage of e-commerce growth.

Why Choose Heur

E-commerce strategy specialist with 100% positive feedback across eleven reviews
Senior strategic input combining digital strategy, UX, and CRM expertise
London base serving UK DTC and e-commerce brands wanting growth consultancy
Consultancy model provides strategic direction alongside execution support

Things to Consider

$5,000+ minimum limits access for very early-stage e-commerce businesses
Undisclosed hourly rate reduces pricing transparency for prospective clients
Consultancy focus may require additional partners for full execution at scale

Heur Services

Digital StrategyMarketing StrategyMarketing AutomationSocial Media MarketingContent Marketing

Selected Work

J. Mueser — Boutique Brand Ecommerce Leadership

J. Mueser — Boutique Brand Ecommerce Leadership

J. Mueser

Heur became J. Mueser’s ecommerce team: overhauling site experience, commercial planning, trading cadence and CRM, delivering +258% YTD net revenue, +127% AOV, and +1.7k new customers YoY.

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Ministry of Sound — Brand-First Paid Media

Ministry of Sound

Heur took ownership of Ministry of Sound’s digital marketing, reframing paid media for post-pandemic audience re-engagement and delivering +37% incremental revenue, +68% higher ticket pre-sales, and +10% walk-up attendees.

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Drake’s — Magento to Shopify Plus Transformation

Drake's

Heur integrated into Drake’s team to migrate Magento to Shopify Plus, simplify the tech stack, rebuild paid media, and drive +30% YoY revenue, +40% international revenue, and −20% CAC.

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Photos

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