rethinkCX
ReviewToronto CX outsourcing consultancy matching businesses with offshore call center and B2B vendors
About rethinkCX
rethinkCX is a remote Toronto consultancy founded in 2024 that matches businesses with global customer experience and B2B outsourcing vendors across the Philippines, India, and Latin America. The firm claims up to 80% cost savings versus in-house operations while maintaining 90% CSAT for clients including mid-sized ecommerce brands. DesignRush lists appointment setting, BPO, and outbound call center expertise.
Who rethinkCX Is Best For
rethinkCX fits companies evaluating offshore call center or BPO partners who want a consultant to shortlist vendors rather than run campaigns directly. Their vendor-matching model suits ecommerce and service businesses optimizing support costs. Buyers wanting a hands-on SDR agency may prefer a direct execution partner.
Why Choose rethinkCX
Things to Consider
rethinkCX Services
More Lead Gen Agencies
A-SALES AB
★ 10B2B companies seeking high-quality European lead generation
A-SALES AB is a B2B lead generation and sales outsourcing firm launched in 2023 with headquarters in Sweden and offices in Gothenburg, Wyoming, and London. With a perfect 5.0 Clutch rating from 62 reviews, they specialize in outbound prospecting, appointment setting, ABM, and SDR services, generating an average of 15 qualified meetings monthly for clients.
BPO Hive LLC
★ 10Companies seeking cost-effective global appointment setting
BPO Hive LLC is a sales outsourcing company based in Egypt providing telemarketing, appointment setting, sales support, and customer service solutions. With 100% positive Clutch feedback and the 2025 Evergreen Award for Top Appointment Setting, they're trusted by NASDAQ-listed companies and global brands across multiple industries.
JMS Elite
★ 10Enterprise companies with complex B2B sales cycles
JMS Elite is a B2B lead generation and outsourced inside sales firm founded in 2002, specializing in complex solutions, services, and products. With 1 million+ staff hours performed and 97% client retention after pilot programs, their US-based business development executives average 9+ years tenure. 5-star Clutch rating with 20+ years experience.