On The Map Marketing

Do NOT hire this company!! In the last year something happened. They stopped answering calls and ignored my website change requests. Then our emails were deactivated. We canceled and hired a new marketing company. But On the Map kept charging our credit card!!! I had to cancel the card to stop them and now months after canceling, they are saying we have an outstanding balance!!

We hired On The Map for about a year. Things started off fine and there were no issues at the time we ended the relationship. Unfortunately, things declined from there. Communication became inconsistent, then nonexistent. Our account was clearly not being managed, and our previously strong online presence suffered as a result. The bigger issue, however, came after we terminated the relationship in November. Despite no longer working together, they continued charging our credit card. Not once or twice, but repeatedly, along with additional large charge attempts that our bank flagged as fraud. When we blocked their company from charging our card, the charges began coming through under different names or entities. We were ultimately forced to shut down a primary business credit card just