Faye

Review

★8.9/10

🇺🇸 Calabasas, California, United States·50 - 249 employees·Est. 2009·Reviewed Mar 2026

9x Inc. 5000 CRM consultancy transforming enterprises with Zendesk, Salesforce, and HubSpot

Best For

Mid-market and enterprise companies undergoing CRM transformation or seeking to optimize customer experience platforms like Zendesk, Salesforce, or HubSpot. Best for organizations that want a strategic, certified partner who combines technical implementation with change management and adoption strategy.

Industries

Enterprise, Mid-Market, Technology

Clients

About Faye

Faye Digital is a Calabasas, California-based software consulting firm founded in 2009, specializing in CRM implementation, customer experience transformation, and AI solutions. A 9-time Inc. 5000 award winner, the 80+ person team is a certified partner for Zendesk, Salesforce, HubSpot, SugarCRM, and Freshworks, with a proven track record of delivering up to 10x ROI through strategic platform adoption and change management. They serve mid-market and enterprise clients globally.

Who Faye Is Best For

Why Choose Faye

9-time Inc. 5000 winner with consistent growth and deep CRM platform certifications

Proven ROI delivery with documented cases of up to 10x productivity improvements

Strategic change management approach accelerates platform adoption across organizations

Things to Consider

Higher project price points (typically $250,000+) limit accessibility for smaller businesses

Some clients noted early miscommunication between sales and delivery teams

Faye Services

CRM ConsultingZendesk ImplementationSalesforce ConsultingHubSpot ImplementationSugarCRMAI SolutionsChange ManagementCustom Software Enhancements

Selected Work

Aeromotive Flies High With Faye

Aeromotive

Faye partnered with Aeromotive on SugarCRM to improve sales and customer experience for the performance-fuel-systems manufacturer. Official success story PDF on fayedigital.com.

View case study

ClickFunnels Unifies Support for Flagship Products

ClickFunnels

Faye helped ClickFunnels unify support across flagship products on Freshworks. Official client success PDF published by Faye.

View case study

University City District Expands Impact with Faye

University City District

Faye supported University City District’s Salesforce work so the Philadelphia non-profit could expand community impact. Featured on Faye’s Client Success Stories.

View case study

Reviews from Google

★4.6/5 (9)

★ 5/5· 6 years ago

Eric Grapengeter is knowledgeable and thorough. He is great to work with.

— CJ Osborn

★ 5/5· 6 years ago

Thoroughly professional start to finish!

— Art T.

Reviews sourced from Google

See all 9 reviews on Google

Photos

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