Scalefocus

Review

★8.1/10

🇧🇬 Sofia, Bulgaria·250 - 999 employees·Est. 2012·Reviewed Apr 2026

Sofia software agency with 500+ completed projects and an NPS of 80 across 26 countries

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Best For

Custom software, AI development, iGaming and financial services tech

Hourly Rate

$50-99/hr

In line with the $75/hr median for software agencies in Bulgaria

Min. Project

$1,000+

Industries

Financial Services, Information Technology, Healthcare

About Scalefocus

Scalefocus is a Sofia, Bulgaria-based custom software development company founded in 2012, serving clients across 26 countries with custom software, AI, cloud, mobile, web, data engineering, and IT managed services. With 250-999 employees and an industry-leading Net Promoter Score of 80, they have completed 500+ projects for clients in financial services, aviation, iGaming, utilities, and telecommunications. Clients describe them as professional, timely, and technically strong across 38 verified reviews.

Who Scalefocus Is Best For

Scalefocus is well suited for mid-market and enterprise companies in financial services, iGaming, telecommunications, and utilities that need a proven Eastern European software partner with broad capabilities. Their high NPS and 500+ project portfolio signal a mature delivery organization.

Why Choose Scalefocus

Industry-leading NPS of 80 across 300+ clients

500+ completed projects across 26 countries

Low $1,000 minimum project size for broad accessibility

Strong iGaming, aviation, and utilities sector expertise

Advanced data engineering and analytics capabilities

Things to Consider

Cost ratings at 4.6/5 suggest pricing above budget-tier agencies

Large team size can mean variability in delivery quality

Less visible brand in Western European markets

Scalefocus Services

Custom Software DevelopmentAI DevelopmentAI ConsultingMobile App DevelopmentWeb DevelopmentCloud & DevOpsData Engineering & AnalyticsIT Managed ServicesApplication Testing

Selected Work

AI-Driven Innovation in Aircraft Predictive Maintenance

Modular AI framework for a global airline ingesting flight, sensor and multilingual maintenance data; 40 percent faster anomaly detection and reduced AOG via LLM-categorized logs on GCP/Kubernetes.

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Custom-Built Tool Digitalizes the Vessel Nomination Process for LNG Carriers

LNG Leadtime portfolio-optimization and vessel-nomination platform replaced Excel workflows for a global energy company, with Gold-award recognition and estimated multi-million-euro annual savings.

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Dramatically Reducing Customer Support Load With an In-App Conversational AI Solution

Award-winning FinTech in-app assistant serving 65 percent plus of chat sessions in 30-plus languages, cutting support load 30 percent in normal operations and 70 percent plus during surges.

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Reviews from Google

★4.7/5 (89)

★ 5/5· 7 years ago

The best team, the best company, the best office and views!

— Lyubomira Mihaylova

★ 5/5· a year ago

Great company! Great team! Great management!

— Nikola Rahnev

Reviews sourced from Google

See all 89 reviews on Google

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