SocioMerce

Mr. Ramon Van Leeuwen from this company ordered a second-hand calculator from my webshop. Four weeks after the purchase, he sent a message stating that the cover was missing and that he wanted it because it was supposed to be included. (Nowhere on the site was it indicated that a cover would be included; furthermore, it was ordered in poor condition.) I then pointed out that we do not have this cover and that Mr. Van Leeuwen (even four weeks after the order) could return it for free (at our expense), to which Mr. Van Leeuwen replied again: "I do not want the cover returned." I stated once more that we do not have a cover; I cannot send something we do not have. Nevertheless, I still offered the solution of transferring an extra 10 euros off the total amount (or a return after which the ful

A solid social selling proposition that helped us effectively further expand and maintain our LinkedIn network. This was based on a tailored sales and accompanying (hands-on) content strategy. A pleasant collaboration and results-oriented.